Denver Window Tint

I called and spoke with Mike, about tint and clear bra for my car. He quoted me over the phone and helped me to set an appointment. Everything sounded great. When I arrived for my appointment there was a small line of people waiting to check in. The woman in front (Monica) was already flustered, and became super rude and demanding right out of the gate to other customers.

It felt very unprofessional the way she talked too and handled customers questions when they do not understand. I am sure it is because her English is not that good. The wait time to get checked in was long and almost like they scheduled everyone at the same time. The waiting room was nice but not clean. The customer bathroom looked like it hadn't been cleaned in a week, so I passed on using it.

As I am trying to get checked in, Monica became almost impatient and annoyed that the appointment I set was not even saved! They had no clue I was coming in even after getting the quote from "the owner" Mike. Not only was the appointment not saved but they couldn't even do the work the day I scheduled now, because they were too busy to take it on without an appointment in the book! WTF?

It didn't end there, I was pretty upset but I understand. However, when booking a new appointment I wanted to verify what I was getting and what the coast was one more time. This is where the bait and switch happened. The price originally quoted jumped almost $200! When I asked why, she simply said it was not quoted correctly. I mentioned the owner Mike had taken the appointment and quoted me less originally. She started to argue with me and told me "I am Mike's wife so I can make decisions too" and that "I do not have to do the work there if I do not like the price".... Mind blown.

I wound up leaving at this point and took my business elsewhere. I would not recommend this place as they seem to not really have it together or know what is going on. Beware when you are booking an appointment at this shady shop.