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All Tarrant Plumbing Inc

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(817) 379-3032Visit WebsiteMap & Directions110 Sports Pkwy Ste DKeller, TX 76248Write a Review

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Overall
Stay Away!!! Very rude and unp...

Stay Away!!! Very rude and unprofessional people. All the way from the office stay (who hung up on me when I tried to call back to discuss the problem) to the plumber who kept huh... raising... huh .... the price as he talked with me after he completed the repair. I paid $175 for an hour of work and two dollars of PVC pipe (I supplied him the rest). I would NEVER NEVER use this company for anything in my house. They are the example of getting riped off!!!!!!!!!!!

chadon

09/20/2011

Overall
prompt, found the leak and fix...

prompt, found the leak and fixed it, BUT made promises he hasn't kept. Finished most of the work on Friday before Labor Day, was insistent on getting a check (without any advance warning that he'd want it). Said he'd help with replacing flooring and checked to see that it was still available, it was but at a higher price. We checked on it also, and the price is the same as it was 2 years ago!! He tore out too much flooring, removed too many baseboards. Insurance did not cover loss so we requested return of at least the baseboards as they would be reusable.....have called, and called, and been given the run-around every time. Company is not BBB, we should have checked FIRST, but he's been here before w/no problems. He apparently is NOT a man of his word, and we will NOT call them again.

plev605472

05/06/2011

Overall
Don't use All-Star Plumbing un...

Don't use All-Star Plumbing unless you are prepared to overpay and deal with an unreasonable owner!!!!! I noticed a leak at our curb and it was determined that it was from the sprinkler unit in the rental next door. The landlord called All Tarrant to repair it. When the repairman turned the water back on, he told my husband that it was now leaking on our side because when he removed dirt to repair the original leak it had caused a PVC fitting to come apart at the Tee and did he want it repaired. My husband thinking it would be a simple fix as explained by the repairman said yes. Needless to say we were livid and felt we had been robbed when we were handed a bill for $385. According to the owner it was because it was an emergency field fix after 5:00. When I said we had no leak before they came around that afternoon, she said your husband told us to do the work. Needless to say we will spread the word not to use this company....very unreasonable and rude owner.

claimed iconBusiness Response05/17/2011

The original job that was done next door was more than this job. Yet, we had no complaints from them in regards to workmanship or prices. Upon completion of the first job our plumber noticed a leak next door. The leak had nothing to do with the first repair and out of concern, before we covered up the first repair our plumber notified the occupants next door as to the leak on their side. At that time the husband Mr. Leverett went ahead and hired our plumber to do the repair. Upon completion of repair and backfill our plumber proceeded to collect, this being 7:45 pm. Mr. Leverett was upset with the price so he called the owner and at that time she explained to him the break-down of the charges and why his repair was less than his neighbors repair. A few days later, the customer was refunded a check for $50 to help compensate in the unexpected cost of the repair.

This listing has been claimed by a business representative.
BW
Brian W.

10/06/2010

Overall
THEY WILL OVERCHARGE YOU !!!!!!!!!

My wife and I wanted a plumber to install our new shower

valve. I had already cut out the whole sheet rock in my

walk in closet so that the plumber could get to all the

pipes in my shower. We had been given a day & time

when he would arrive, well we waited & waited in the

end I called up the office and was told that he had

been delayed at his first job for that day. The woman

on the phone told me that he would arrive in the next HOUR.

When he did show up, not a word about being late.

Nothing!!!! so he gets the shower valve in and then

calls in. Then he gives me the bill, $605-00 !!!!!!!!

I just about fell off my feet, this was for just over

two hours work. We have told everyone we know NOT TO

USE THIS COMPANY!!!!! When I went around to see the owner

she was very rude and couldn't care a less. I told her,

WE WILL NEVER USE THIS COMPANY AGAIN !!!!!!.

They must be in big money trouble now as their fleet

of vans has gone down from about 12 to about 3.

HA HAA HAAAAA. DON'T EVER USE THIS COMPANY.

If you do, you will be SORRY!!!!!!

claimed iconBusiness Response05/17/2011

We do not recall this situation. I have searched our customer data base in reference to this. I can not find any matches on this. Wondering if they have the correct company? This individual commented on us having 12 vans and we have never had a fleet that large. However, unexpected expenses seems to cause some customers to be angry towards the business that is there to help them.

This listing has been claimed by a business representative.
bethanyannsmith

02/04/2010

Overall
VERY RUDE

Very rude. Called for service and was hung up on three times. After someone finally spoke with me, the woman was very rude and abrsive. I had a couple of questions that she refused to answer, telling me maybe I should just find another plumber. I have never been so viciously attacked ny any employee at any company. I called back and asked to speak with a supervisor and was hung up on again. WOULD NOT RECCOMEN. Happy I didnt get any further than the initial phone call!

claimed iconBusiness Response05/17/2011

To be honest, I am not positive about who this person is but if it is a call that I remember talking to a person that called and told me what their problem was and how much they would pay me to do this work and I explained to them there is no way this work can be done for this price that it would cost me to go and do this job for you and I can't afford to do jobs at their price. I would no longer be in business. And if she continued to call me back in reference to the same thing there was no reason to continue conversation.

This listing has been claimed by a business representative.

Details

Phone: (817) 379-3032

Address: 110 Sports Pkwy Ste D, Keller, TX 76248

Website: http://www.alltarrantplumbinginc.com

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