Hometown Pet Grooming

Kathie the owner at Hometown Pet grooming is very pleasant, has a clean facility, has reasonable prices and she does great work. I trust Kathie very much when it comes to taking care of my babies when I take them to her to groom. I have no issues with Kathie as she is the best groomer around in the area.

If I could give this place zero stars, I would. My dog was allowed to chew through a leather collar and a nylon harness. He was clearly unsupervised despite the fact that he only chews when anxious and must have been making distressed sounds. He is six and has been groomed his whole life without incident before this experience. I was charged more than I was quoted, though I had told her my dog's exact breed and weight on the phone. She did not offer to replace the harness or collar. Instead, she tied his extendable leash around his neck (super safe, I am sure) and chided me when I took that off. She also hung up on me twice when I called to resolve the issue. DO NOT TAKE YOUR PET HERE!

I went to this place because it was close to my house. From the moment i met the owner there was something i didn't like about her, couldn't place my finger on it. But I didn't want to be judgemental...I should have gone with my gut feeling. my puppy needed grooming and so I left him...I am so regretful. My puppy just isn't the same when he comes home from there. I know there are times when a cut can happen and it certainly did, however she didn't bother informing me and thought perhaps I wouldn't notice. It was so unsettling to me that I felt I needed to go to the vet and sure enough the vet told me the cut was inflammed and that he would need anti-biotics and get the wound re-cleaned and re-glued because the first time around it was done sloppy. I was re-embursed for the meds but not made reassured. I don't think, didn't feel that she was sorry at all. I will never go back and hopefully this review will help you decide not.