More Info

Let us remodel your pool. It's what we do.

General Info
We have a very good reputation for always putting the customer first. A job is never finished unless its done completely right. We have an A+ BBB rating and we always stand by our work. There are numerous testimonials from very happy customers at petripools.com that show our dedication to having 100% customer satisfaction. All of our employees go through an extensive training program. We want to make sure that every single representative of Petri Pools Inc is fully knowledgeable in the job that he or she was sent to do. We also have a business model that carefully balances steady growth with great customer service. Sometimes other service companies get into trouble when they grow too fast sacrificing quality customer service. We are able to grow at a steady pace and still maintain the A+ service that all of our customers expect.
Email
Services/Products
We are a full service swimming pool company. We provide weekly pool maintenance, equipment repair and installation, and all pool renovation services such as pool resurfacing, tile replacement, coping replacement, and deck resurfacing.
Brands
Hayward, Jandy, Pentair, Polaris, Raypak, Waterway
Payment method
amex, check, discover, visa, mastercard
Location
Please visit website for service areas.
Neighborhood
Timber Creek Square
Accreditation

BBB

APSP

Category

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
JW
Jennifer W.

06/04/2019

Overall

We recently had our 20 year old pool re-plastered by Petri pools. We went from a white plaster pool to a pebble look and it is gorgeous. The team they sent out was very professional and cleaned up after their work. We had a graduation party planned and Mike ensured that the work was complete on time and to our liking. I loved being able to reach out to Mike directly via text to ask questions throughout the process where he responded almost instantly. Our experience was so good we have decided to have them perform our regular services, something we have never done in the 20 years of having a pool. If I had to do it all over I would you them again. I would highly recommend Petri Pool

RM
Ron M.

09/07/2018

Overall
Expertise
Professionalism
Promptness

Our 18 yr. old pool was in need of some renovation and updating, so we began searching for reviews and recommendations in all the usual places ("Best of", Better Business Bureau, etc.). The one business that kept showing up consistently was Petri Pools, so that's who we chose. Mike Rakes handled our project from his helpful recommendations during the initial contact and material selections, through all the steps of the remodel, and until it was finished and we were once again using the pool. Mike was always readily available, and kept us thoroughly informed at each step of the process. He helped rearrange the schedule when necessary due to weather, etc., in order to keep the project progressing without delay. The workmen were always on site promptly and did an amazing amount of work in a very short time. In short, we couldn't be happier with the end result.

ML
Mike L.

06/25/2018

Overall
Expertise
Professionalism
Promptness

Petri Pools did a complete pool renovation involving our plaster, tile, coping & deck resurfacing. It looks beautiful. Mike Rakes worked closely with us throughout the process.
Mike-H.V.

Review Image
SS
Shelley S.

05/22/2018

Overall
Expertise
Professionalism
Promptness

Happy Customer with lovely pool remodel! Petri pool's just completed our pool remodel (re-plaster and tile replacement). The quote was very competitive; we had bids from 3 different companies. After a quick trip to their showroom, we discovered that they were able to provide a blue mini-pebble plaster at close to the same cost that the other bids came in at with a plain white plaster.

We worked with Mike Rakes; he is very professional and customer focused. He kept us in the loop with texts on what was going on throughout the project. All of the individuals that assisted with the remodel were polite and easy to work with -- from the people in the showroom, to the laborers, to the individual that completed the chemical and finishing work. Thank you to Petri Pools for exceeding our expectations on a fabulous pool remodel.

ME
Mark E.

04/26/2018

Overall
Expertise
Professionalism
Promptness

I could not be happier with the job Petri Pools did. My pool was in terrible shape and Petri did an amazing job renovating it. If you are looking to have your pool renovated I can not recommend Petri Pools strongly enough.

KS
Kelly S.

12/28/2017

Overall
Expertise
Professionalism
Promptness

I just finished having my 23 year old gunnite pool resurfaced with new tile, coping and apebbletech finish by Petri Pools. The end product is absolutely stunning. Mike provided outstanding project management skills -- keeping the project on schedule (even with holidays) and keeping me apprised of the various activities. I can only rave about the workers - from their respectful positive attitude, being on time, cleaning up each day, to an end product that is as close to perfect as I would know.... Each flagstone piece was cut and fit just right. In addition, Mike handled everything with the first week of maintenance to include ensuring my pool was running and cared for in freezing weather - as I was out of town. I give Petri Pools the highest rating possible for work quality, timeline, professionalism and also for making the selection process for the materials super easy!

MD
Mark D.

11/16/2017

Overall
Expertise
Professionalism
Promptness

In November 2017 we contracted with Petri to replaster and build a tanning ledge for our pool. Pricing was very competitive. They stayed on schedule and crews were on the job promptly as Mike advised. They also did a good job with cleanup after work was completed. Mike was easy to reach and communicate with an was patient with my numerous questions. We will continue to use Petri for ongoing service and any maintenance issues that may arise.

SD
Sabine D.

10/17/2017

Overall
Expertise
Professionalism
Promptness

I would highly recommend Petri Pools. We recently hired them to resurface our pools. After getting bids from multiple companies - we choose Petri based on customer experience and price.

Mike managed the project and was always great with communication. I had lots of questions and he answered all of them with great patience! He kept us up to date on each step of the progress.

The crew that came in were extremely professional and even cleaned up after they were done!

Brennan who did the final filter cleaning and polishing was also professional and did a great job at making the pool sparkle!

KC
Katrina C.

09/10/2017

Overall
Expertise
Professionalism
Promptness

Great customer service!
We did our research before selecting Petri Pools to do our pool and spa renovation and, boy, were we happy with our pick! It was a pleasure to deal with Justin, who kept us well informed at all times. We received a confirmation call every morning before work started and a prompt call when weather resulted in a delay. Weather delays were rescheduled quickly and work was completed promptly and efficiently. We expected our pool to be out of commission for much longer than it was. We are thrilled to be swimming in our pool again. It looks awesome!!! We would recommend Petri Pools in a heartbeat.

AA
Amir A.

07/27/2017

Overall
Expertise
Professionalism
Promptness

Justin was indeed the perfect person to guide and help us remodel our first pool. We were very pleased with their customer service, and were delighted with the timeline and top notch quality work that was done to make our pool fun and safe for our family to use. We had heard of the dreaded process of resurfacing and remodeling a pool and hot tub, but Justin knew exactly what to do. We trusted his honesty, experience, and knowledge right away and before we knew it our pool, hot tub, and deck area were ready to be used! We were blessed to have Petri Pools work on our pool, and we would strongly recommend Petri Pools to anyone looking to get work done on their pool! Not only is it safe for our family to use now, it transformed our backyard into a beautiful pool/hot tub/deck area! Thank you Petri Pools!

TM
Trey M.

07/09/2017

Overall
Expertise
Professionalism
Promptness

Mike took great care of us from the very beginning. He was able to explain the breakdown on the cost of the renovation and showed us the how to make smart decisions on materials while keeping the cost down. Mike and his team were out here all day on days when the Texas summer sun was very unforgiving. They sometimes stayed well into the evening to insure that the project was getting the attention it deserved. Petri Pools created a whole new pool and swimming experience for my kids to enjoys for summers to come. My wife and I can enjoy being in the backyard again too. The professionalism of this company is bar none. With a lot of construction going on around my house, it was a breath of fresh air to have a contractor that we knew had everything taken care of. We are so overwhelmed by the beautiful job they did. I would absolutely use them again!!

LW
Larry W.

06/22/2017

Overall
Expertise
Professionalism
Promptness

Working with Petri Pools was hands down the best experience I have had with any contractor since I moved here 18 years ago. Mike and the crew kept me informed throughout the entire process of all scheduling, any potential delays, when a crew would arrive for various stages etc. I could not be any happier with the outcome of the pool remodel. The project was on time with no delays, extra fees or overages. The pool looks fantastic and everyone who sees it says the same thing. I wish every experience with a vendor/supplier/contractor could be as great as this was. Mike’s handling of the project from start to finish was outstanding. HIGHLY RECOMMENDED!!!

WH
William H.

04/06/2017

Overall
Expertise
Professionalism
Promptness

What a great experience. Justin walked us through the options and made suggestions about what tile and plaster work well together. We could not be happier with the results. The best part is the communication. I received a text message letting me know when to expect the crew, and updates if there were any delays. Justin answered all my questions and concerns very quickly and met every commitment he made. The pool looks amazing!

TI
Tim I.

03/11/2017

Overall
Expertise
Professionalism
Promptness

Justin and his team did an excellent job. We remodeled our pool to include reconfiguring the pool, adding a dedicated pool cleaner line and booster pump as well as updating the aesthetics. Justin worked with us and guided us through the process providing expert recommendations while listening to what we wanted. The end result is better than we dreamed. All of this was done while maintaining the exact pricing quoted at the beginning. The work began on the exact date we were quoted and the work was done quickly and professionally. We have worked with many contractors over the years doing different type of work and scope of projects. Justin is by far the most honest, professional and qualified we have ever worked. I recommend Justin and Petri pools for any job you have whether installing a new pool, remodeling an existing pool or simply having repairs or service. You cannot go wrong with this company.

HR
Haden R.

03/08/2017

Overall

Justin and his crew did a great job renovating our pool. When we moved into the house, the pool was a total mess- broken/leaking pipes, cracked plaster, old tile, cracked deck, no coping, broken spa molding, the whole 9 yards. I had several companies give me bids, and he was the only one who came out, walked me through the entire process and showed me what was wrong and why it needed fixing a certain way. Everyone else encouraged me to piece-meal it together, which would have been very unwise. They delivered on the timeline, price, and quality of the service. We are very happy with our new pool, and would do it the exact same if we had the chance to do it over again. Well done to Petri Pools!

MM
Matt M.

02/10/2017

Overall
Expertise
Professionalism
Promptness

Petri Pools exceeded my expectations. Justin Petri provided a fantastic consultation before the work even began. I felt comfortable with him and didn't feel like he was trying to upswell me. As a matter of fact, he was able to provide solutions to fit within my budget. His advice swas very helpful including tile selection and color of surface. Highly recommend this company for your pool projects.

MS
Mark & libby S.

01/25/2017

Overall
Expertise
Professionalism
Promptness

Petri Pools exceeded our expectations with our pool remodel-excellent communication, no surprise overages, his subs are trustworthy & talented - we simply could not be more pleased! We presented Justin (owner) with the challenge of updating the functionality and appearance of our 30 year old pool (we purchased the home in 2015) with the caveat that we keep the original bullnose brick coping as it is in excellent condition (and while no longer popular, we like it). Incorporating old material with new material in a complementary, intentional fashion so as not to appear like a half-done project. We had 2 contractors refuse to even submit a bid to keep the bullnose, meaning they wanted their vision, not ours.

The job entailed replacing all old Arizona flagstone with OK Silvermist (blue/gray) flagstone on the spa and the pool retaining wall, rebuilding/stabilizing the pool retaining wall and upgrading the old white, quartz plaster with Peerless Pebble (color selection EP3). All the white fittings were replaced with gray and the main pool drain was replaced/brought up to code. Plumbing was a tangled mess of pipes and were re-plumbed to improve efficiency and maintenance of the pumps and filters. Pro Pool Care did our start-up and got our "new-to-us" pool sparkling.
Petri Pools was the 1st of 5 estimate we obtained - we had a "feeling" from the get-go that Petri would be our choice. Justin is hands-on and takes pride in his company which is a win-win for all.
Mission accomplished and we love, love, love our pool remodel results. Highly recommend Petri Pools.

SC
Steve C.

11/18/2016

Overall
Expertise
Professionalism
Promptness

We had Petri Pools replace update our pool. Justin, the owner, kept in contact with us throughout the process. It was done quickly and is so beautiful. They do fantastic work and made sure we were happy throughout the process. We get a lot of compliments on our pool and are extremely happy. I would recommend them to anyone and have already.

CP
Claire P.

11/03/2016

Overall
Expertise
Professionalism
Promptness

We were very impressed all round with the service and attention we received with the re-plastering of our pool. Justin Petri was quick to come out and meet with us and his bid was competitive and reasonable. The job itself was handled very professionally and the clean-up – considering the mess – was amazing!
Thanks for a great job done! Would highly recommend Petri Pools.

CW
Carla W.

09/14/2016

Overall

Chose to go with a local company and so happy I did! Perti Pools quoted a competitive price and work was performed in a timely manner. Not only did I need my pool to be re-plastered, I needed rusted re-bar to be repaired. Justin kept me well informed during the process. Crew showed up on time and all work was done in a professional manor. I would highly recommend Petri pools, LLC to anyone considering hiring a pool contractor. Good job guys!

Details

Phone: (972) 219-8700

Address: 1702 S State Highway 121 Ste 602, Lewisville, TX 75067

Website: http://www.petripools.com

People Also Viewed