More Info
- General Info
- Store your belongings at Extra Space Storage on 2801 Thornton Ave in Burbank, CA today! Our large selection of storage units, drive up access, drive up units, all-hours access, electronic gate access, manager living on site, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
- Email Business
- Extra Phones
Fax: (818) 301-3218
- Services/Products
- 24 Hour Access Available Boxes Deliveries Accepted Drive Up Access Moving & Packing Supplies Moving Boxes On-Site Resident Manager Online Payments Package Placement Packing & Moving Supplies Self Storage Wide Drive Aisles electronic gate access
- Payment method
- amex, check, discover, visa, cash, master card
- Neighborhood
- Burbank
- Associations
- Self Storage Association
- Other Link
http://www.extraspace.com/Storage/Facilities/US/California/Burbank/1000000255/Facility.aspx
- Categories
GalleryView all (5)
Reviews
10/13/2014
Extra Space Storage – An Excellent Change
I've been a customer of this Thornton Avenue storage facility since it opened years ago as All-Aboard Mini Storage. The facility changed ownership, and it is now Extra Space Storage.
Over the years, I received excellent customer service. Therefore, I had concern the change in ownership to Extra Space Storage would bring an unwanted change in reference to customer service.
My concerns were allayed when I visited the facility a few months after the change of ownership. I was warmly greeted by the new onsite manger, Veronica. She introduced herself as the new resident manager, and said she would help with any questions about changes in policy.
I soon discovered Veronica to be a very pleasant, friendly and professional person who strives to provide the best level of customer-centric service. Veronica explained how some familiar elements of the property did not change, but other elements were changed to provide a better customer experience. For instance, the old hours of 7:00 a.m. to 7:00 p.m. have increased to 6:00 a.m. to 10:00 p.m. In addition, the old dark and dim interior hallways of the storage units were repainted a bright white for better lighting and visibility.
Additionally, the front office area was remodeled with a bright, welcoming and up-to-date look. Even smalls things like adding a high-speed air hand dryer to the public restroom was a nice touch. I also noticed the interior hallways of the storage areas were cleaner than the past years; it appears the hallways are now being swept on a regular basis – a definite improvement.
All in all, I am very pleased with the new ownership, and especially pleased with the new on-site manager, Veronica. Without reservation, I would absolutely recommend Extra Space Store on Thornton Avenue in Burbank, California.
Details
Phone: (818) 845-4874
Address: 2801 Thornton Ave, Burbank, CA 91504
Website: http://www.extraspace.com/Storage/Facilities/US/California/Burbank/1000000255/Facility.aspx
People Also Viewed
- A-1 Self Storage
10811 Vanowen St, North Hollywood, CA 91605
- Preferred Media
2777 N Ontario St, Burbank, CA 91504
- Burbank Boat & RV Storage
1830 N Lincoln St, Burbank, CA 91506
- Public Storage
2240 N Hollywood Way, Burbank, CA 91505
- Pro-Tek Vaults
3110 N San Fernando Blvd, Burbank, CA 91504
- NoHo Tow & Transport Co
12301 Sherman Way, North Hollywood, CA 91605
- Trojan Movers
1106 W Magnolia Blvd, Burbank, CA 91506
- Affordable Storage
3615 N San Fernando Blvd, Burbank, CA 91505
- Public Storage
7521 N San Fernando Rd, Burbank, CA 91505
- Preferred Carriers Group
11057 Penrose St, Sun Valley, CA 91352