More Info
- Email Business
- Extra Phones
Fax: (858) 746-8915
- Services/Products
- Auto Repair Manuals.
- Payment method
- amex, cash, check, debit, discover, invoicing available, master card, visa
- AKA
MITCHELL REPAIR INFO CO LLC
Mitchell Repair Information Co
Mitchell One
Mitchell Repair Info Co
- Other Link
- Other Email
- Category
Reviews
10/28/2016
BUYER BEWARE! Sneaky Free Trial Scam! - Mitchell 1 contacted us about their FREE trial offer. The software was about $350 a month and we felt we could purchase a new service manual every month at that price. THEY SAID "please try it...we would like it!" We gave them a chance, had to give them credit card to hold because they couldn't give us the free trial unless they had a CC on file, they were sure we would want it. We didn't like it, so we quit using it after the trial, one of the guys I think tried to use it one more time but couldn't find what he wanted. We didn't think much more about it until my wife saw the CC transactions coming out, they billed us over a $1,000 worth of usage even though we weren't using it. We told them to cancel it and they told us we were in a one year contract. They had us sign a free trial agreement, but they didn't say it was going to automatically roll over into a charge without letting us know. Mitchell 1, aka, "Mitchell Repair Information Company" is a Snap-On Tools company, I purchased Snap-On Tools my whole life and am still buying them, I didn't think I had anything to worry about from them but unfortunately, GREED gets the best of us all.
P.S. Search BBB for "Mitchell Repair Information Company"...numerous complains, all similar to our experience. Wish we did that first!
Details
Phone: (858) 391-5000
Address: 14145 Danielson St, Poway, CA 92064
Website: http://www.mitchellrepair.com
People Also Viewed
- Poway TV
13029 1/2 Poway Rd, Poway, CA 92064
- Mike's Teletronics 2000
12941 Pomerado Rd, Poway, CA 92064
- J B Tech Services
11253 Timbergate Cir, San Diego, CA 92128
- frankfixtv electronic service
10524 caminito sulmona, San Diego, CA 92129
- Joe's Radio Shop
18432 Mahogany Ranch Rd, Ramona, CA 92065
- Gateway Computers
12150 Gateway Pl, Poway, CA 92064
- Dag's Computers Inc
14231 Garden Rd Ste 6, Poway, CA 92064
- Staples
12900 Gregg Ct, Poway, CA 92064
- Apricorn
12191 Kirkham Rd, Poway, CA 92064