Nelson Road Self Storage

WARNING!!! Do NOT rent a storage unit at Nelson Self Storage. I did and regret every day I trusted these people to take care of their buildings. My moving company found a hole in the roof when they were packing up my belongings. Water/mold damage was unbelievable. I lost all my furniture, many books, art work, etc. that I've purchased over many many years-all because this company could not care less regarding periodically checking and maintaining their buildings. Pathetic!

DON'T DO IT.. Just go SOMEWHERE ELSE. There are 100 storage units, this one is HORRIBLE. The service I just recieved after being a client for about 5 years is beyond substandard to angering. I belive they simply wish to take my belongings to keep or auction. They did not call, email, or write me a letter to know my bank auto payments stopped. They simply sent a certified letter that they had ALREADY INVADED MY RENTAL, photographed my belongngs and were planning to SELL MY STUFF. They say this is standard, but I would NEVER treat a client that way after that many years of payments were made. What makes this beyond SUSPICIOUS is that I had this unit sealed for eyars and JUST VISITED in October and viewed y units interior for the first time in years. The owners came by at the time. Suddenly it is up for auction?? No contact??? JUST DON'T TRUST THESE GUYS. I had an issue two years gao with being double billed and they never resolved that either with any rfunds or credits, but I stayed because I just couldn't move the stuff at the time. Well, now I have to do it, Fast. UGH!!! SO UPSET!