Pacific Pools

Pacific Pools has always gone above and beyond for us. They add the personal touch and care about us as a customer. Jeanette, our pool tech, is phenomenal! She makes a point to ensure our gate is locked every single time so our dogs won't get out!

NOT SATISFIED!
On 6/1/15 Pacific Pools installed LED color lights in my pool and spa. Prior to the installation my expectations and requirements were outlined and documented. However Pacific Pools acknowledged that the lights they installed were not consistent with these expectations or requirements and therefore would never be used. Given the issues with the installation I chose a more experienced company to remove the lights and replace them. They were returned to Pacific Pools but I was later billed for the entire amount of the lights. I ended up having to pay an amount to settle the dispute that greatly exceeded the labor charges for the light installation.
I would not recommend Pacific Pools for installation of lights or equipment replacement or repairs based on my experiences with them.

They fixed a Polaris for our rental the same day, which was huge as we are absentee owners who live 250 miles away from the property!

I am a long time client of Pacific Pools. I am very pleased with the service I receive weekly from Pacific Pools. They are prompt, courteous and very reliable. I won't trust my pool cleanings to anyone else.

This pool company does not know what its doing! They don't have any answers to my equipment questions and seem to not be able to get my pool going and its been over 3 weeks! I have had nothing but trouble with their repair man.