Marcella's Bridal, Inc.

When I went wedding dress shopping- I went everywhere. I spent a long time at David's bridal but all their dresses felt cheap & plastic. I went to Marcella's- & after finding out my needs, the 1st dress I tried was amazing. I gave her my info & when it went on an incredible sale & another bride was eyeballing my dress- the associate gave me a call. I jumped on it & got the most amazing deal. They were very professional & went above & beyond my expectations.

Maybe if I spoke to someone different I might have had a decent experience. Not only was she extremely ditzy and annoying, but was so rude when I said I had found another dress I really liked but wanted to be sure and was still looking around (as this was only my 3rd store). After we left my best friend even said it... "was it just me or was that girl completely rude?"... I of course agreed. They have snotty attitudes here for no apparent reason. Their completely rude about appointments (I actually made one ahead of time anyway, but the girl on the phone wanted to make it EXTREMELY clear when I simply ASKED if they take walk-in's), they rope of the dresses so you can't walk-in without talking to a consultant and filling out a ridiculous questionaire, (suggestion: if you want to know all these questions to better help me find a dress, just ask! Don't make me sit down with a clip board like I'm at a doctors office...), then the girl talks to you with way over the top excitement, of course I'm really excited to be doing this, but after a bit you can tell she's being completely fake to you and that's just more offensive. They don't carry designer dresses either, they offer to alter or change anything because apparently the owner is a seamstress. I didn't like that idea personally, it makes me nervous to spend that much money and hope when she adds or takes something off it will look ok.