Custom Computer Technologies

Do you want to meet someone totally in love with his computers and the work he does? Come meet Richard. In my opinion he is the best in the business. I met Richard in September 2002, when I moved to Montana after I married a Montana native here in Helena. In my first call to Richard he walked me through a few steps of diagnostics to try to find a simple solution to my computer problem. Unfortunately that refused to fix it and he sent out his technician. That person was very courteous and even explained what he was doing and why. My computer worked fast and flawless after that. Over the years we sent my husbands computer into the shop. We also referred a few friends who were satisfied with their service. In 2009 I got a laptop and Richard did my tune ups and cleaning for that and our "old" computers. We always had reason to be satisfied and happy with his work. Recently, 2016, I wanted to spend my IRS and birthday money on a laptop with windows 10 and some gaming capabilities. We discussed my options and financial limitations. He said that he could find a laptop for me, but with the money I had available he sent me to Costco. He wanted me to check what was there to fit my budget. When I was there I found 3 models that seemed to fit the bill. So I called him from the store. He took the time to have me read the details of each laptop to him. He recommended one he knew a lot about(in fact he owns one similar to it). Then he said, I can get you one exactly like that one made, but it would cost you around $300 dollars more, so buy the one at costco. Now, who do you know that would give up a sale in order for you to get what was best for yourself?? I tell you, no one I know. In 14 years of dealing with him he always did the right things for me and above all he is honest and does not try to pull the wool over your eyes. He is not only a good repair man, but he is also a true friend to me and I am sure to all his customers. If there is an award for small business customer service reps, I will find it for him!

I took my laptop in to this shop this last Friday because the screen was blank on my laptop. I expected to have leave it a week or so and for the repair to be expensive as I figured I needed a new screen. The building looks like a house so I had a time locating them. The tech, Tony I think him name was, turned it on while checking it in for repair but somehow he saw what the problem was. I had apparently hit a key which switched the display to use the external port. Not sure how I did that. He made the adjustment right at the counter and then did not charge me anything because "it was so quick to fix". It only took a few minutes but I still expected to get hit with the minimum fee they told me they have when I called. But they did not charge me anything. That was a nice surprise as computer problems always cost so much. I was so happy I bought a new laptop mouse from them I had been thinking of getting. It is working great too. I had not been to this shop before but I will be back and will update this if I have them do anything else.

took my laptop in to this shop this last Friday because the screen was blank on my laptop. I expected to have leave it a week or so and for the repair to be expensive as I figured I needed a new screen. The building looks like a house so I had a time locating them. The tech, Tony I think him name was, turned it on while checking it in for repair but somehow he saw what the problem was. I had apparently hit a key which switched the display to use the external port. Not sure how I did that. He made the adjustment right at the counter and then did not charge me anything because "it was so quick to fix". It only took a few minutes but I still expected to get hit with the minimum fee they told me they have when I called. But they did not charge me anything. That was a nice surprise as computer problems always cost so much. I was so happy I bought a new laptop mouse from them I had been thinking of getting. It is working great too. I had not been to this shop before but I will be back.

I recently had a hard drive crash on my office computer. I took the hard drive to a local business a friend recommended to try to get the data off. That company spent a week trying to recover the data without any luck. While at another store for a cable, I mentioned the issues and they asked for an opportunity to work on the hard drive. Custom Computer Technologies recovered all of my data. I was so impressed I purchased a PC from them to transfer the data to. Great service, the price was reasonable and I will be back!!