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General Info
Mason's Tree Service is a locally owned and operated company offering free estimates and 24 hour emergency tree service. We strive to build lasting relationships with our customers.
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (757) 455-5898

Services/Products
* Tree Removal * Tree Trimming* Elevation * Stump Grinding * Crown Reduction * Crane Removal * Selective Pruning* Hazardous Tree Removal * Storm Damage Clean up * Gutter Cleaning * Lot Clearing * Infectious Disease Control Thank you for your service! Ask about our Military and Law Enforcement specials!!!
Payment method
debit, cash, all major credit cards, financing available, insurance, travelers checks, check
Location
Servicing all of the Tidewater Area
Accreditation

Licensed

Categories

Reviews

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miyuki9
Edited: 08/08/2016
Overall
Rude and Ignorant

Although I am sure that this company is efficient and reasonably priced, never have I nor will I ever hire these people for their services. As my boyfriend and I were driving by on our way to my house, we noticed a man blowing dirt into the street. Because he was standing in the middle of the road, my boyfriend beeped his horn to alert the man that we needed to drive through, and for him to move aside. My boyfriend's window was cracked open, and as we drove by I saw the man turn around and aim the blower right at the window. It spewed dirty air throughout the car and my boyfriend's hair was a dusty mess.

As soon as he dropped me off at my house, I drove back to talk to the man and copy down the name and number of the company he was working for. The owner was quick to apologize for the other worker, but the worker's apology seemed less than sincere. I noticed him smile and almost chuckle. It was clear he didn't really care that he was being careless and could have hurt my boyfriend by blowing dirt sharply into his face. His ignorance could have caused an accident. I told the man that he shouldn't be so reckless, and that he should be more courteous to drivers that live and or drive on the street that he is currently working for. However, as I was speaking, he walked away, clearly uninterested with what I had to say.

If you do hire these people, please be very wary. They may be able to cut down trees, but manners and respect are things that some of these employees clearly lack.

AW
Abby W.

08/08/2016

Overall
Expertise
Professionalism
Promptness

If you are looking for a tree service PLEASE do yourself a favor & DON'T use this company. I've NEVER met anyone less professional in my life. This company not only dropped part of the tree on my shed & denied it, but they left all the branches & limbs for us to pick up and dispose of. When it came time to pay my bill it was $468 more than the quote. When I questioned why the increase in fees the owner's (George Mason) response was Bi*&@ either pay the bill or I'll call the police and we’ll take it to court. I've never been so put off or insulted in my life. Please DON'T use this company, and put yourself in the same spot I found myself in.

RM
Rebecca M.

04/22/2015

Overall

Mason's Tree Service is the best. We had 5 big pine tree's removed, I have enough mulch to last for years. They did an excellent job of cleaning up. Could not ask for better service and price. Thank you George and crew.

KL
Kelly L.

04/20/2015

Overall

How unprofessional! I called once to set up an appointment and I was told I would get a call the morning of the day we selected to set up a time. The guy just showed up at my house when I was gone (never received a call) and apparently "walked around my yard" in order to give me a quote. I got a call a week later giving me a "quote" and was told to call back and schedule. Well, it was the cheapest estimate we received so I called back 2 weeks ago to set up an appointment and haven't heard anything. I guess they don't want our $1200!

VG
Vera G.

02/18/2015

Overall

I was very pleased with the job and the price I received. They just need to finish the job by grinding the stumps.

Overall

They did a awesome job on my front yard, that i was so impressed that i had them come back and do my back yard. Could not tell they was even here they cleaned up so good. George is a man of his word and got both jobs done in the time and for the price he gave me. Would recommend them to everyone that needs any work done. Could not be happier or say enuff about them.

LM
Leslie M.

09/15/2010

Overall
Awesome work!

I had 2 trees that I needed removed and 4 trimmed. Mason's Tree Service did an excellent job and left my yard looking good as new. All of the guys were very knowledgable and polite. George also worked out payment arrangements with me so I could afford to have the work done now. I would use them again and definitely recommend them to anyone!

jimmyroyhopkins

04/29/2010

Overall
February Special

In Feb. George and the crew came over to cut down and grind stumps of three large trees. He returned my phone call within the hour and had given me the most reasonable estimate by the end of the same day. He answered all my questions and the guys we're all respectful of my family. George will be back next spring to cut down more trees for me.

matrix_06xr

09/19/2009

Overall
Very efficient.

Just three words...Excellent. Efficient. Professional.

Highly recommended...you don't have to look anywhere.

The price is very reasonable.

beachchic26

08/11/2009

Overall
Excellent Service

I had a tree go down in my backyard... I started just calling random people in the yellow pages. George came out same day to give me an estimate. George and his crew came in got the job done, no mess, no hassel... he even gave me some money saving tips on my stump removal since my backyard was not truck accessable for the large equipment. Even my neighbors commented that they could not tell the tree even went down in their yard, no mess at all -- thank you guys -- you are great



Suzanne in Va Beach

kathyque

07/18/2009

Overall
love these guys

I had a tree that was in a really hard spot to take down. These people had the equipment insurance and right prices. I would highly recommend them to all. Sincerely Kathy

maxxgold

07/09/2009

Overall
Maxx 409 Biltmore Ct

This guy is the best. He came out a cut a huge white oak out of my back yard for a very reasonable price. The rest of the Tree Services based in Virginia Beach are Criminals. Especially Arbor Tree Care. This guy gets the job done at half the price of the other guys. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Overall
Don't call anyone else!

These guys were great! Don't waste your time calling all over town for quotes. They will beat everyone's price. I'm impressed!

brody_88

11/11/2008

Overall
The only tree service i will ever call

When I called my phone call was answered immediatly. The woman took my name number, and address, thanked me for calling. Within the hour the owner called me and set up a time to come give me an estimate (for Free). He called when he was the way and was on time. We had our trees trimmed by a different company 2 years ago, that company told me i would not need to trim my trees for 5 years. Not a month later we had a tree fall on our house and break a window in my toddlers room. Of course i got a few other estimates and Mason was the lowest, he not only trimmed my trees correctly, the way I wanted them trimmed he explained everything to me. The best part was when he was done his crew cleaned up the mess they made and more, he even pruned a fruit tree i have for free. So with the discount I already got 25% off, and the free fruit tree how could i have gone wrong. I reccomend this company to all my friends.

Details

Phone: (757) 968-3633

Website: http://www.masonstreeservice.com