Allied Van Lines Agent

Allied / Rogovin Moving has been excellent from day one. Their packers treated all their belongings as if they were their own taking great care to pack every dish and glass to wrapping the furniture expertly. The day the moving van was loaded the movers were polite, professional and caring. Can't say enough about Rogovin - the entire experience has been superb and stress free!

Excellent experience on a move from CT to NJ. A company move of a two-bedroom apartment, including packing of items. They arrived on a Thursday and packed and loaded everything that day. Delivery on a Saturday. Two weeks later, I can say confidently that everything is accounted for, and nothing was broken. Everything they packed was carefully done. I even had some very odd, one-off times (like a length of 2x4) that were tagged and delivered.



I dealt with Patrick for the initial binding quote, and with Dan and several other movers for packing and unloading. Very happy overall, and wouldn't hesitate to recommend. As with any move, I'd suggest you correctly insure your goods, and follow the instructions they give you about what should not be transported (e.g., currency, important documents, etc.)

Terrible Movers, Stole my items.



My experience with Rogovin Moving was horrible.



They were unprofessional and I uncovered stolen/missing items that the owner of Rogovin was unable to address or account for.



I had a box of jewelry, a coin purse of laundry quarters, and a bag of misc. clothing, portable speakers, etc, set aside for me to bring personally (not to be packed by the movers). Before the moving team came to load the trucks I noted the location and position of these items. After the moving team left the entire bag of clothing/speakers was missing, the coin purse was left behind but $10 in quarters were missing, and my jewelry box was laid on its side, and boxes within were opened. I did not note any jewelry missing. When I brought this up to the owner he was very defensive, hands off, and said it's a police matter of theft because these items were in my apartment building basement, and that I had no direct proof that these items were stolen by his employees. He recommended that I file a police report but did not make any note or gesture of compensating me in any way, or addressing the matter with his employees. Quite frankly he was rude about the whole missing items issue and handled it very poorly. Although I don't have video evidence of his employees stealing these items, they were the only ones in my basement that day (it's a small building with few tenants), and these items did not reappear after I unpacked at my destination.



Part of what lends to my suspicion is the unprofessional nature of their employees. The person who did the quote initially reeked of cigarette smoke. Only half of their movers wore any type of uniform/shirt denoting Allied Van Lines or Rogovin Moving. One was an adolescent/young adult who spent considerable time with his hand scratching inside his pants. The owner seemed frazzled and sounded harassed each time I would speak to him. I received a verbal scheduling of packing/loading dates 1 month prior to the move with the owner stating 'we'll try to move it earlier', but did not receive a final confirmation of the dates they were coming.



At a bare minimum they were able to pack/load and deliver my items (minus the missing/stolen ones) on the dates agreed upon. Nothing was broken. So if you're looking for a bare minimum moving company that does not represent Allied Van Lines degree of service then this business is good enough.

They moved me from CT to VA. They didnt deliver my items until 8:00p instead of 8:00a. They refused to put our beds together, even though it was in the contract. They even refused to bring the boxes upstairs. They broke all 3 of my tv's, damaged my leather coach set, i had busted up boxes, and missing items. When I tried to call the company, they were closed for the weekend. When I call to put in a claim which I tried for a whole month, because I paid for extra insurance, they NEVER returned my calls. Worst moving company ever.