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General Info
Meineke Car Care Center has been America�s local auto repair shop since 1972. Starting out as a muffler shop we have expanded to a full service car repair shop that performs services from car ac repair to exhaust repair to tire changes at our tire shop. Every year we service thousands of tune-
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A+
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check, financing available, all major credit cards
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hawk996

07/23/2008

Overall
Bad customer service, and not very experienced

They installed the wrong Flowmaster on my truck because they said that’s what I asked them to do. Yeah, only based on the information that I was provided from the service manager. I later learned that Flowmaster only recommends two mufflers that would work best for my truck. They don’t believe in providing the customer with the correct information to make an educated decision. Instead they’ll do whatever you ask them to do whether or not it is the best interest for you and your vehicle. From my experience they don’t know much about Flowmaster mufflers because he tried to argue with the information the technicians at Flowmaster Co. said. It should be the job of any service provider to give the correct information or advise them before they make a final decision. And if they are not sure or don’t have the information or feel they are not competent enough to perform the task they should say so. I later learned that there were two other complaints before mine on a consumer complaint site that were never resolved.

Details

Phone: (630) 246-2269

Address: 1127 W Stearns Rd, Bartlett, IL 60103

Website: website

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