North River Dental

In my experience there are no people (patient) skills to be demonstrated by the office staff at North River Dental what-so-ever! They are unskilled, very rude, pushy, insulting and condescending without the chops to back it up! One particular unskilled office worker took a great deal of pleasure dismissing my wife and I from the practice. This level of arrogance is mind boggling to me since there are more than 1700 dentists in the Bradenton area all competing for new patients without an office full of unskilled staff! Why would any patient want to call this mess their dentist office? So save yourself the trouble and look else-wear. Its time for the doctor(s) here to make the hard decision to correct this practice killing situation. Everyone who calls themselves a patient of North River Dental deserves better than this.

READ THIS IT’S WORTH IT

Walk the other way. Experienced a shady practice. High tech, three doctor’s and high overhead, looks bright and shiny. I wasted $400.00 and almost $1,000.00 due to their insurance practices. Went in for what appeared to be a possible crown ended up an implant and an additional busted crown weeks later. For unknown reasons the assistant tapped with a metal object on a porcelain crown on the inside of the tooth. My current dentist was a bit mystified as to why the crown had a hairline crack. He took pictures for liability purposes.

Example: Requested all x-ray’s be sent to my current dentist. One excuse or another they were able to view about 8 of 26.
Example: In the first five visits I experienced a 35 and a 80 year old woman questioning why they owe so much.
Example: Had to go back following step one of the implant procedure, a metal cap fell off. They billed my insurance company for the visit.
Example: My current dentist submits a pre-claim to determine the exact cost of the procedure. That was not offered.
Example: My current dentist honors non covered negotiated fee’s, it is a savings of $2,000.00 on one implant.
Example: My wife and I have been nothing but up sold, implant vs partial, teeth whitening, night trays, specialized tooth paste etc.

Without naming my current dentist, it is not the first time they have heard my story, for that matter it was not the first time their story was heard.

ATLEAST save yourself the doubt, shop elsewhere.

my wife had a root canal and a crown and additional work done on another tooth. this dentist billed the insurance company for 2 crowns and over billed my credit card by $380 dollars then refused to give our money back and we have been charged interest on the over billing. I phoned the insurance company and they have paid the dentist for 2 crowns and did not know of the over billing. And the manager made a rude coment about the military.

North River Dental is the best dental office in the world. I would have my own mother come here if she didn't live 1000mi. away! They have the newest technology and the friendliest staff. You can really tell that they ENJOY working there! The facility is beautiful and everybody goes out of their way to make you comfortable. I wouldn't ever go anywhere else!