More Info

Neighborhood
Upper Falls
Category

Reviews

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JJ
Jason J.

07/30/2015

Overall

Old, run down, not safe. Horrible owner. Absolutely the worst storage unit rented. I've been renting multiple storage units over the years and never have been in such a grimey place. Not worth even half of the amount they charge. Was not previously told there was a minimum of 3 months to rent and only cash was accepted. Deceptive and a real snake taking advantage of people.

LI
Liz I.

10/07/2014

Overall

Don't get fooled by this place please!! I was there for 6 months and couldn't wait to get out. I was so appalled by the owner who was extremely rude, told me one price over the phone and then another when I got there. I was desperate and only had the moving truck one day so had to unload. The building is cold, not secured with working cameras and the guys that work there that were helpers to move stuff in broke half my stuff because they were "helping" and rushing and they have to operate the freight elevator to take all your stuff up to whatever floor you're on. Then anytime you want to go there to get anything out, you have to ring the bell and wait for someone to answer which could be up to 15 min and if you're up at your storage you have to wait for them to bring the elevator up to get it down. Too much work, what happened to the drive up storages, this place is so inefficient and ineffective!!

Details

Phone: (585) 232-1141

Address: 444 Central Ave, Rochester, NY 14605

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