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- Neighborhood
- La Crescenta-Montrose
- AKA
Tuscany-Spa-Skin-And-Body-Clinic
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Price Range : Above Average
Reviews
10/05/2007
What can I say��� a spa is a place where you relax and feel good about yourself. I have used many spas in my live all the way through Europe and Southern California. Most of my experiences have been very good and few a little less. A lot has to do with service they can provide or not providing at all. My experience with the La mouche Tuscany Spa in Montrose started out very promising. They seem the have knowledge. They know how to recommended you all kinds of services that you might need for future visits��� but hey it���s a business, right! On my check out a whole bunch of products where waiting for me to be taken home. I was strong to resist and only bought only 1. It was a product worth $ 75. All good so far. The morning after when I woke up with a big scab on my upper lip from the all so gentle wax��� I can live with that too! It will go away. Aldo it has never happened to me before. That day I did some research and found out the product that I had purchased from the Tuscany spa, was sold on the internet for $25 less, so I went back. I have done this before and as long the product is unopened and untouched it���s never a problem. Until now. I talked with Mrs. Hermina Lathe the owner. After I honestly told her why I was returning the product, I literally was thrown the product back in my face. With a dirty smirk on her face she said: I don���t take it back. I can live with that too, believe it or not. See how much honesty pays off? Before I could defend myself, she marched away from the counter. The girls who worked in the front looked ashamed and I did feel for them. You would think, well what is pissing you off? Well I think the lack of costumer service, the rudeness and the non- existing personal care of Mrs Hermina Lathe and of course my missing skin on my upper lip. Unfortunately through all off this I had to cancel my $ 850 green peel in November. Returning $75 and making $850 a month later? You do the math. I can not recommend this salon.
Details
Phone: (818) 248-5500
Address: 2210 Florencita Ave, Montrose, CA 91020
Website: http://www.tuscanyskinspa.com
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