Tina's Nail Spa

I have been going every 2 weeks for the last year and a half. Today was the last time I will walk through those doors. Both receptionists are consistently rude, not helpful and lack professionalism. I personally have overheard them discussing customers in a derogatory manner, on multiple occasions. -- There is a time and place for all things. Be smart enough not to let the sources of your income hear such conversations.-- The tech that I see does not take appointments, and I obviously know this having seen him regularly, yet every time it is an ordeal. Not only was I treated as an inconvenience each time

I am shocked someone had a bad experience here. I always have a great experience. I don't care for the any metal touching my nails or cuticles. They always are tender with my hands. I know this...my gel nails look right and last almost a month when I go to Tina's. The staff is all trained the same and the place is very clean. I highly recommend. I have been getting my nails done for 14 years. This is my favorite place.

Terrible experience on more than one occassion at Tina's. My last, and WILL BE my last experience with Tina's, involved a nail tech sanding SO intensely on 2 of my nails while applying a new pink and white set that 2 areas oozed blood underneath the nail after the nails had been applied. I ended up with dark spots which look like fungus so that I now have to wear color until they grow out. I went back and told Tina about it and all she could say was "OK". No concern or remorse that this was done at her salon. Tina had quoted me $16.00 for my fill, yet when she ran my credit card she charged me $18.00. I asked her about it and she said it was $2.00 for cut down. Who charges extra to trim your nails?



While I was sitting at her station, I observed her being rude to several customers and talking about customers behind their backs.



This salon appears to only be in business for the money. They try to herd so many customers in and out of there for the money with no concern for customer service or quality.



At one of my visits, a customer next to me was complaining that she was injured and bleeding with her pedicure she just had. She even showed me her bleeding toe. No one cared.



I would NOT recommend this salon to anyone.

I have been a loyal customer of Tina's nail salon for a year now after moving to Tennessee. Over the past few months it has been becoming a horrible nail shop, the quality and service has been unacceptable. TINA'S HAS LOST A LOYAL CUSTOMER. The last time I was there after waiting a hour and a half I was finally seated to get my nails done, then waited another 20 min to have a tech start on my nails. After her trimming down my tips TINA (in her foreign language) told the tech to start a pedicure on a customer that had just walked in the door, halfway through trimming my nails! I am a patient person so a simple apology for the inconvience would have been accepted but instead I sat there with my nails half trimmed for another 30 min until ANOTHER tech could finish the job! If you are going to run a business and keep loyal customers you must treat them with respect and I totally and completely felt as if my business was not important especially considering I am a regular almost weekly client, Tina will no longer be getting my money.

i went to this place for the first time last saturday and although it the appearance of the salon id give 5 stars my acrylic nails look HORRIBLE. They are lifting, uneven and lumpy!!! I went to Tony and he rushed so fast on my nails and ended up doing a horrific job. I will NEVER return.