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        General Info
        Hiller Plumbing, Heating, Cooling & Electrical provides residential and commercial service for plumbing, heating, air conditioning, and electrical issues throughout Tennessee, Southern Kentucky, and Northern Alabama. With 25 years experience, 400+ trucks and more than 600 employees, we didn’t get here overnight. We got here because we deliver for our customers every single time.
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        TollFree: (844) 694-4553

        Payment method
        check, mastercard, amex, discover, visa
        Other Link

        Primary Website

        Categories
        Plumbers, Air Conditioning Contractors & Systems, Air Conditioning Service & Repair, Electricians, Heating Contractors & Specialties
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        Reviews

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        CW
        Cynthia W.

        08/16/2019

        Overall
        Expertise
        Professionalism
        Promptness

        I have so many horror stories about Hiller. Upon signing up for the "Happy Hiller Club" I was charged over $600 for the first visit in which a gentleman stated that I needed condensers in both my AC units and other things, and an overflow Pan for my upstairs unit. Needless to say that I paid all this money and none of the items were ever replaced, repaired (even if they needed it in the firs place), or installed at all. The next problem I had was a second repair which a part was replaced but, it was not the correct part for the unit, but the technician somehow managed to stuff the part into the unit incorrectly. So now thanks the faulty install I have burned out wires and a completely damaged AC unit. It's a miracle my house didn't catch fire from inside the crawlspace where the unit is located. My home warranty company won't pay to replace the completely destroyed AC unit so now I've been without air since June 2019 and I have to pay over $5,000 to replace an AC unit.

        claimed iconBusiness Response08/19/2019

        Hi Cynthia, Thank you for your review. Feedback from our customers is the best way for us to know if we’re meeting-and hopefully exceeding our customers’ expectations. This doesn’t sound right; We only make repair recommendations based on need. We stand behind our “happy you’ll be or the service is free”. We currently cannot locate you in our system. Our Customer Relations Manager, Paula would like to speak to you. Please give her a call at 270-843-6606 or email us at customerservice@happyhiller.com. Thank you again.

        This listing has been claimed by a business representative.
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        S T.

        11/03/2018

        Overall
        Expertise
        Professionalism

        We had a good experience with service call. Service personnel were very courteous and prompt. They were friendly and offered some suggestions that would save us money over time.

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        KC
        Kathy C.

        12/16/2017

        Overall
        Expertise
        Professionalism
        Promptness

        Very professional and had work done in no time . Thank you

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        Details

        Phone: (270) 843-6606

        Address: 2524 Petty Dr, Bowling Green, KY 42103

        Website: Primary Website

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