La Vida Nails & Spa

They fat shame people. I was in tears and have never been so disrespected in my life.

I have been going to this place to get my nails done for a little over a year now and up to this week I have had no complaints. However, my past experience may be my last at this salon. Earlier this week I went to get my nails done for wedding showers I will be attending this weekend. While I was there I was asked if I would like to get my eyebrows cleaned up. It had been awhile since my last eye brow waxing so I agreed. I was taken to the side room to receive my EYEBROW waxing and while sitting in the chair the lady waxing put wax on my upper lip before I could correct her. After I told her I just wanted my eyebrows done she ignored my request and continued to wax my cheek (which I have never heard of) and my chin area. At the time I was annoyed but figured to let it go because she may not have understood me. The next morning I woke up completely broken out around my mouth, on my cheeks and chin. To make matters worse when she went to do my eyebrows she needed to pluck a hair that the wax did not get. Instead of plucking the hair she pinched my skin and made me bleed which left a gross scab above my eyebrow. Also, when I got home I realized that she had gotten wax onto my favorite jacket. If you are going to get a wax at this location please reconsider. You will pay $35 dollars for your face to be broken out and for wax on your jacket. I will no longer be recommending this salon to my family and friends.

I have had my nails done here many times by many different manicurist, until I found one I liked. For 5 months it was trial and error. They seem to really push the no chip manicure as a posed to the regular manicure. The no chip is more expensive, as to be expected. But when you insist on a regular they do a hack job. The pedicures are nice but it takes forever. As of recently if you get a no chip pedi and mani you could be there for 3 to 4 hours. Now a days no one has that kind of time. I received a gift cert. from my husband it was enough for two Mani/pedis. Amazingly when I called ahead to request a certain manicurist I was told he was busy. I was give someone else and asked how I would be paying. When I arrived my normal manicurist went to seat me J explained I was told he was busy and I was to see someone else. The woman came out they exchanged words and she did my nails. Amazingly the price came out to be the exact amount of my gift cert. I questioned how this could be and she got rude. I explained that I have never paid this much and it seems to be double the regular price. I was told she charges more and the prices in the brochure are a starting point. Which is fine and understandable. But it seemed convenient and felt like I was being ripped off. Needless to say the mani/pedi did not look as nice as it normally does. I found out from talking to others my experience is not uncommon, it has happened to a few others. Something that started off so positive turned sour quick. Greed seems to have taken over. Its such a shame.