McDonald's

If there were a zero grading system, this McDonalds would get it. I just experienced the absolute worst episode of my life at any drive through. I ordered a tea and a large coke for my husband. We were handed 2 drinks and drove away.  My husband tried the drink and it was Dr. Pepper, so I drove all the way back and got in line again. They exchanged our drink and we began to proceed through the drive through. Unfortunately, there was a woman parked blocking the end of the drive through with a Mc Donald's manager (Destiny Torres) hanging out the window chatting. So we waited, and waited, and waited....10 minutes later I lightly honked my horn hoping the woman would pull forward to the designated parking space made specifically for people waiting for food... directly across from the end of the drive through. Destiny continued to chat with this customer, meanwhile, 3 other cars are now waiting behind us. 

So I honked my horn again and the manager looked at me stupidly and the woman in the car jumped out and started screaming at me and waving her hands threateningly... The manager Destiny just watched. If she had pulled out a gun I would be dead as I was pinned in and could not move. The customer started pounding on the hood of my car with her fists. Destiny (the manager) did nothing to de-escalate the situation. Meanwhile, we are all still waiting to get out.  After another 10 minutes she pulls out. I leave very upset and call the manager Destiny Torres and asked her why she just didn't ask this woman to pull up to the waiting parking space... Why she didn't intervene when a customer became violent with me... Her answer... "I didn't want her to get mad because she had to wait"
This McDonalds is the worst and I will be calling corporate offices. If you are disgruntled as well call corporate 575-393-0331 and lodge a complaint against the horrendous place.